Note: this is just a DEMO store and we DO NOT SELL any of the products listed.
We hope you love what you ordered, but in case you don’t, you can always return it. You may return your order for a Sole Society Credit (free of charge) or receive a refund to your original form of payment (credit, debit or PayPal) minus a $7.95 return shipping fee per return. All items must be returned within 30 days of the ship date in new, unused condition, and in the original packaging.
Contcat the Service Team
If you have questions regarding you order, please contact us via email at info@cerait.com
or call us, Monday-Friday 7am to 5pm EST at 1-800-577-8515.
Exchanges
For an exchange, please process your return above. When selecting the method of refund, be sure to select Sole Society credit. This will ensure no return shipping fee is charged. Once we receive your items back to our warehouse, the credit will be added to your account and you will be notified via email. You can then place a new order for the style, size or color you want. All items must be returned within 30 days of the ship date in new, unused condition, and in the original packaging.
Please note: We cannot guarantee the item(s) you want will be available when you place your new order.
Restrictions
- Please allow 5- 10 business days for the return to be completed by our warehouse. You will receive a confirmation email once the return has been processed.
- We are unable to complete refunds for items that have not been returned to us.
- ITEMS MARKED AS FINAL SALE AT TIME OF PURCHASE CANNOT BE RETURNED.
- *HAWAII, ALASKA & PUERTO RICO - A $12.95 shipping & handling fee applies to returns sent from Hawaii, Alaska, Puerto Rico.
- *CANADA - For Canadian returns, please contact us at returns@cerait.com. A $12.95 shipping & handling fee will apply.
Returns for Registered Users
Sign in to begin your return process.
Guest Returns
If you checked out as a guest, please enter your order number and email address below.